Providing Maintenance and Support Services for Fielded Systems and Software

ECS has successfully supported the transition of numerous training technologies from development to production. We have years of experience providing managed hosting of Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) web based solutions for customers including the VA, National Guard, FEMA, and industry. These range from on-premise, to data center, and cloud based solutions. We also support maintenance and PDSS of training systems that are in active use in exercises and curriculum for our military clients, including the USAF, PEO-STRI, and PM-TRASYS.

ECS currently provides the following PDSS services for training programs with a tailored CMMI ML3 Agile-based software methodology:

  • Managed Hosting

  • SaaS and PaaS Services

  • System Maintenance and Deployment

  • Sustainment and Enhancement

  • Help Desk Customer Support

  • Data Security and Integrity

  • Compliance and Regulation

  • Support Management and Quality Assurance

  • Requirements Analysis and System Design